Support
Every customer, answered.
Mercy handles the routine, drafts the delicate, and escalates what needs you.
Avg response
2m
Resolved by AI
83%
+6%
Avg rating
4.9
Open tickets
2
Recent conversations
Cedar Ave Dental
Asked about rooftop unit warranty — Mercy answered from the knowledge base.
M. Okafor
New 5-star review — Mercy drafted a thank-you reply for approval.
Riverside Cafe
Reschedule request — moved to Thursday, confirmation sent.
T. Nguyen
Frustrated about a late arrival — flagged to you with a goodwill-credit suggestion.